Hosted Contact Center

VOIP Contact Center Phone System

Our Hosted Contact Center Solution is a feature rich multimedia call center application integrated into our Hosted IP-PBX platform. Businesses can stay connected to their customers by providing an innovative solution for inbound and outbound call management. It is a cost effective solution for companies of any size. Customized and flexible plans designed for the size and objectives of your business are available to elevate your customer satisfaction levels and save you money. Whether you need a contact center for five seats or five hundred, we will help you start, expand or improve your own contact center with ease. Get a free quote.

  • Savings – Low Total Cost of Ownership (TCO) with minimal upfront investment and low monthly calling rates on inbound and outbound calls
  • Simplicity and Speed – Turnkey installation layers easily on our Hosted IP PBX plan
  • Integration – Multimedia platform is integrated with phones, desktops and instant messaging
  • Efficient – Licensed according to your business need, you pay only for the number of seats you require and can scale up as you grow
  • Transparency and Control – Easy to use reporting and unified monitoring is available from a central dashboard
  • Flexibility – Flexible service plans and virtual office solutions, make a truly custom solution possible by agent regardless of location

Pricing – Ranging from $90 to $125 per seat (plus usage) Get a free quote.

  • Low upfront costs, no expensive systems to buy
  • Low usage rates
  • Discounted per seat pricing based on number of users

Features that empower your work teams

  • CRM Integration
  • Automatic Call Distribution (ACD)
  • Predictive Dialing
  • Call Recording
  • Unified desktops and multimedia queuing
  • Real-time reporting and monitoring
  • IVR (Interactive Voice Response)
  • Virtual Agent Platform
  • Rich tools that enable First Call Resolution (FCR)
  • Hosted Solution eliminates the need for costly on-premise services
  • Comprehensive Supervisor Monitoring

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Download the Hosted Contact Center Flyer